Covenant partnership expands with hotline

Covenant MedExpress located on Kochville Road and Bay Road. Vanguard Photo | Nicole Vogelpohl

SVSU and Covenant Health-Care have had a long-standing partnership focusing on the health and safety of students.

In response to the COVID-19 pandemic, SVSU and Covenant HealthCare have made many expansions to their partnership, including access to medical experts and personnel whose advice was critical to campus reopening.

“(We expanded) SVSU’s access to a Covenant HealthCare hotline that addresses health-related issues, and COVID-19 testing is available now at the Covenant MedExpress facility on campus,” said Susan Brasseur, the director of External Project Management and Continuing Education.

Beginning in March, SVSU and Covenant HealthCare began consulting in order to execute a safe return to campus.

“This consultation helped SVSU shape safety measures, including the reduction of classroom and residential unit capacities, as well as policies relating to wearing masks and social distancing on a college campus,” Brasseur said.

Jill Toporski, the director of ECC, Trauma, Stroke and Med Express service lines, explained that one of the partnership’s main goals was to respond to concerns about safety.

“[Our goal is to] provide guidance from a medical standpoint, … in efforts for the university to safely welcome students back to in-person,” Toporski said.

After the consultation, SVSU launched the daily self-screening mobile app, CampusClear. Students and faculty are required to complete a daily COVID-19 screening before entering campus facilities.

If someone reports COVID-19 symptoms or a positive COVID-19 test, they will automatically be put in contact with a Covenant Health- Care official via a toll-free hotline.

“The students are now utilizing a SVSU-specific informational line for any questions or concerns they may have regarding the university,” Toporski said. “(Questions) are triaged by a healthcare staff member and directed on their next steps in seeking medical treatment.”

Any student or faculty who re- quires COVID-19 testing needs to obtain a referral from a Covenant HealthCare Hotline medical professional. Testing is conducted at the Covenant MedExpress on campus.

Insurance is not required to receive a COVID-19 test through Covenant HealthCare, but is encouraged.

SVSU and Covenant HealthCare plan to continue working together throughout the COVID-19 pandemic in order to continue to protect the campus community.

This collaboration between the university and Covenant has certainly proved that both facilities are looking at the best interests of the community,” Toporski said. “Both organizations share a common goal, which is the safety of the public, so it is an easy thing to accomplish when we are both working towards a common goal.”

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